This issue has been resolved. The correct ETH address (0xb4....cc3e) now matches the QR code address. In case you have further questions please contact our [Customer support](https://iconomi.zendesk.com/hc/en-us/requests/new).
14 days ago by iconomi-admin | Source
>What will happen with regards to the ICN in the treasury? The ICN in the treasury will be converted to eICN. >Will the eICN still trade on exchanges (e.g. Binance)? It is too early for us to comment about anything related to eICN and exchanges. >What does the 'e' stand for? The "e" stands for "equity." &#x200B;
2 months ago by iconomi-admin | Source
Unfortunately, citizens of the United States cannot use the ICONOMI platform at this time. As soon as a clear decision is announced by financial regulators in these countries, these restrictions will be removed: https://iconomi.zendesk.com/hc/en-us/articles/115004364385
3 months ago by GregorKobal | Source
Please check 6M returns - DAAs differ significantly: https://www.iconomi.net/daa-list
3 months ago by GregorKobal | Source
The increase in salary expenses in Q2 can be attributed to four factors. The first factor is finalization of a company-wide compensation scheme for all employees that takes into account employees’ experience, skill level, and the tasks and responsibilities they have taken over at ICONOMI. This process has been in the making since Q4 2017 and has only come to fruition with the payment of salaries and bonuses for Q2 2018 (more precisely, June). The second factor is the tax treatment of the new compensation scheme. Namely, even though quarterly employee bonuses have been paid out in ICN, the tax treatment of paying out such bonuses means that we have to pay taxes and social security contributions even on bonuses paid out in ICN, driving the salary cost considerably higher than in Q1. The third factor is, of course, the market price of ICN, as bonuses are paid as an ICN equivalent of a fixed value in EUR. The fourth factor is obligatory vacation pay, which was paid out in June and is non-recurring. Last but not least, part of the increase in salary expenses is a consequence of hiring new employees toward the end of Q1, with the first salaries for such employees having been paid out in Q2.
4 months ago by iconomi-admin | Source
Hi kwadrax. ICONOMI has achieved some major milestones in the past six months, such as implementing a [fiat gateway](https://medium.com/iconominet/iconomi-fiat-gateway-eb4fa8be0d09) and undergoing a third-party [proof of solvency](https://www.iconomi.net/proof-of-solvency/201804), among many others. You can also check our [Q1](https://medium.com/iconominet/development-overview-q1-2018-3bb67b8de060) and [Q2](https://medium.com/iconominet/development-overview-q2-2018-fd11fc14388b) development overviews to get a sense of how we're progressing, or take a look at our [weekly and monthly updates](https://medium.com/iconominet/tagged/updates) on Medium.
5 months ago by ashton-iconomi | Source
Of course you can still ask questions about deadlines, strategies, etc., as long as they don't require us to reveal anything that could give an advantage to our competitors (none of the questions asked so far would fall into this category). We'll go ahead and remove the "(e.g. questions about internal deadlines, strategies, etc.)" text to make it clearer. The third guideline refers more to questions about specific ideas whose implementation may not even have begun yet and whose release date we can't speculate on meaningfully.
5 months ago by ashton-iconomi | Source
Thank you! The desired end state is to become the top full service platform for entering the crypto-economy. Our goal since the very beginning was to give our clients direct access to global and trending markets without requiring the technical knowledge necessary to manage their own digital portfolios, making crypto easy to use and available to everybody. Users can already withdraw to EUR (50K EUR minimum for now).
6 months ago by ashton-iconomi | Source
Rocket.chat https://iconominet.rocket.chat/home is back online.
6 months ago by GregorKobal | Source
Hi Stephen, We're still experimenting with different ways to increase community interaction. Weekly Updates will probably not include Rocket.Chat questions in future. One avenue we are considering is answering questions directly in Rocket.Chat. We'll provide more information once the details are worked out.
6 months ago by ashton-iconomi | Source
Unfortunately, citizens of the United States cannot use the ICONOMI platform at this time. As soon as a clear decision is announced by financial regulators in your country, these restrictions will be removed. We will provide you with regular updates on this issue.
7 months ago by GregorKobal | Source
Hi. Our support team responded to your ticket earlier today. Sorry for this inconvenience and we thank you for your patience.
7 months ago by GregorKobal | Source
We have regular office lunches, usually at least twice a week, with a variety of different foods—yesterday it was pizza. And [we eat crypto for breakfast](https://i.imgur.com/Qa7L2qU.jpg).
For technical reasons, our platform is not currently displaying the correct structure for CCP. We plan to fix this issue by the end of the month. The latest CCP investments can be viewed in Columbus Capital’s [January Update and Fact Sheet](https://medium.com/@columbuscapital/pinta-update-and-fact-sheet-january-2018-5ed7e335611c) blog post.
Some of these managers run private DAAs, and some will have public DAAs on the platform in the near future. It is up to DAA managers to choose their level of visibility.
The platform was released to the public in October 2017 when we launched 12 DAAs and [introduced our first group of DAA managers](https://medium.com/iconominet/iconomi-welcomes-the-first-series-of-daa-managers-57218ae0f68f). Public DAA manager sign-ups are being implemented on a gradual basis. As mentioned in [our blog post](https://medium.com/iconominet/introducing-fees-payable-in-icn-4c466e17a6cb) on the introduction of fees payable in ICN, we will be lowering the minimum required seed amount to $50K, and we will continue to lower this amount in the future. Anyone interested in becoming a DAA manager is welcome to contact us at email@example.com.
Hi, kujnekdo! Yes, the launch of the fiat ramp-up is still planned for the beginning of Q2. During the first stage of implementation, the ramp-up will be offered for individual users to deposit larger amounts, and it will scale from there.
Yes, we plan to release a tool for the first phase of automated DAA creation starting in Q2, but sign-ups will still require an application. We will be lowering the minimum required seed amount to $50K, and anyone who wants to apply to become a DAA manager is invited to contact us at firstname.lastname@example.org.
Thank you for your suggestion; we love to see engaged community members. We are certainly exploring these kinds of strategies and features, and something like your suggestion could be implemented in the future.
We are constantly monitoring our competitors and developing strategies and tactics for maintaining our strong market position, but we do not currently have plans to publicly release a comparative analysis due to the fast-moving pace of the crypto-economy.
Yes, the vision outlined in the white paper has not changed. However, you’re right that the crypto market is still extremely novel from a legal point of view. Tokens and the tokenization of assets are even more novel and disruptive in a legal sense, and it will take time for corporate law to catch up.
Yes, we have been adding new team members and will continue to do so—seven new team members have joined us in Q1 so far. We are actively recruiting for roles in development and marketing.
At this time, the funds frozen due to the Parity multisig wallet bug remain locked. We have opened communication with members of the Ethereum community, and if there are any developments, we will update our community accordingly.
Please see our answer to [this question](https://www.reddit.com/r/ICONOMI/comments/85j9vg/iconomi_march_2018_reddit_ama/dw1z683/?context=10000) above: “As mentioned in our [ICONOMI in 2018](https://medium.com/iconominet/iconomi-in-2018-e9d01ee5159e) blog post, direct purchase of individual digital assets is on our roadmap for 2018. However, it is too early to detail any specifics.”
This ruling does not cover the entire scope of the crypto-economy. It has been established that there are three basic types of digital assets: virtual currencies, security tokens, and utility tokens. Only utility tokens and to some extent virtual currencies can be defined as commodities under this regulation. This means that this ruling may help to some degree but is not by itself a basis on which ICONOMI can enter the US market.
We are dedicating resources to exploring options for storage systems for coins that use their own blockchain, but we do not have an ETA at this time.
We are involved in discussions with many different institutions with different needs and requirements, but we can’t disclose specific companies.
At this time, our marketing and communications efforts are focused on creating awareness via traditional channels—traditional media, Meet the Managers events, digital media platforms, etc. Marketing and branding are essential to the success of the platform, and both are already in motion. We will be increasing our marketing efforts in the second half of 2018.
We have always had a wide range of competitors, both direct and indirect, not only from companies exclusively dealing with the crypto-economy (such as exchanges), but also from traditional investment service providers, investment funds, and asset managers. We are always aware of the competition, but we believe the best way to succeed is to focus our efforts on what we can control: continuous improvement and expansion of our platform, user base, and range of DAAs. Ultimately, competition is good for the entire industry, and we embrace it.
Our projections are always based on the AUM of **all** our DAAs. We are still targeting $1B AUM by the end of 2018, including BLX and CCP. We believe the initiatives we are taking now—new features, the upcoming fiat ramp-up, [Meet the Managers events](https://www.iconomi.net/events), etc.—will continue to resonate with more and more users and increase the size of our user base. As we continue to lower the minimum seed amount for DAA creation, we will also have an increasingly diverse range of DAAs available, which will also attract new users.
As mentioned in our [ICONOMI in 2018 blog post](https://medium.com/iconominet/iconomi-in-2018-e9d01ee5159e), direct purchase of individual digital assets is on our roadmap for 2018. However, it is too early to detail any specifics.
Rebalancing is mostly an automated process; the only manual aspect is the requirement for DAA managers to provide their proposed structure to ICONOMI for rebalancing. At this stage, we are monitoring the rebalancing algorithm to ensure it continues working as it should, and the entire process will be automated in Q2.
As mentioned in the Monthly Update, we are currently developing Tier 2 verification and an activity section for the Android app, but we would like to hear your input on which Android app features you want to see implemented next: * Buy/sell feature * Widgets: Display DAA prices or other statistics on your home screen Comment your preference here. We’ll decide which feature to implement first based on your feedback!
8 months ago by ashton-iconomi | Source
FYI - this is interview for Wired Italia (https://www.wired.it/economia/start-up/2018/03/14/iconomi-tim-zagar-intervista-criptovalute/) translated into English. Wired Italy is one of the most read magazines in Italy.
8 months ago by GregorKobal | Source
This can be the reason \- EtherDelta API, where BLX is listed, not \(yet\)working: [https://twitter.com/EtherDelta/status/964202872551305216](https://twitter.com/EtherDelta/status/964202872551305216)
8 months ago by GregorKobal | Source
We process transactions in batches. Once there is 100 ETH (for example) on individual deposit addresses, we move it to the main address. This means if you deposit 99 ETH and trigger a batch to be processed, the deposit address will no longer reflect accurate numbers.
**Discussion Question** Venezuela's oil-backed cryptocurrency [petro](https://www.washingtonpost.com/news/worldviews/wp/2018/02/20/venezuela-launches-the-petro-its-cryptocurrency/) has been making headlines in blockchain media, and [other](https://www.coindesk.com/turkish-lawmaker-proposes-national-cryptocurrency-creation/) [countries](https://cointelegraph.com/news/is-cryptoruble-back-launch-set-for-mid-2019-says-russian-blockchain-association) have also been exploring the idea of national cryptocurrencies. What do you think of this trend?
Our [help desk article](https://iconomi.zendesk.com/hc/en-us/articles/115005002085-How-do-I-buy-into-a-DAA-Digital-Asset-Array-) will help you get started. Most of the DAAs are not tokenized, but DAA managers have the option to tokenize their DAAs once their assets under management reaches $1M USD.
**Discussion Question** Have you tried our new [Rocket.Chat](https://medium.com/iconominet/join-our-community-on-rocket-chat-b366b0ef1dec) yet? **If you have**: What do you like about it? What could be improved? **If you haven't**: Why not?
We are definitely considering this and other potential ways to verify for the #icnhodlers channel as the Rocket.Chat evolves. For now, you will have to use a wallet that is accessible from MyEtherWallet.
Hello, Alfred. Transactions from a multisig wallet must be approved by multiple different people, each with their own private key. This means that compromising one key is not sufficient for stealing funds from a multisig wallet. For a bad actor to gain access to the funds, they would have to compromise the private keys of enough keyholders to authorize a transaction to move them. In other words, multisig wallets are much more secure than "single-signature wallets" because there is no single point of failure.
Hello juukione, Thanks for sharing your thoughts and concerns. We're working on several initiatives to update the community on a more regular basis. Today's Monthly Update (and future Monthly Updates) will be significantly expanded with more information, and we'll be providing short weekly updates beginning next week. We're also exploring the idea of development logs, but this is still in the planning stage.
Thanks for the suggestion. We'll pass it on to our Android developer.
Thanks for your continued support, JMelchor. > we do not know if the development of the gateway is completely finished, I guess that only legal issues are pending Correct, the legal obstacles are the primary consideration when it comes to implementing the fiat gateway. At the moment, we can’t elaborate on the development of the fiat gateway in depth because we are in continual talks with our legal advisors in several jurisdictions with the aim of implementing the fiat gateway in full compliance with existing regulations and ease of use for our users. Regarding communications on technical development progress in general, we are considering opening a development log series to keep users informed. We will also be starting a weekly update series beginning next week to provide updates to the community on a more regular basis.
> as it's apparent that the Iconomi staff are eyeing this discussion every now and then, us having a talk about whatever current issues might be a good way for them to gauge our outlooks and expectations This is exactly right. We definitely monitor these threads, and they do provide valuable insight into what the community is excited about, concerned about, looking forward to, etc. While these Community Discussion threads will remain primarily a place for the community to interact with each other, we will be participating in them and in the subreddit as a whole on a more frequent basis.
Correct - these tokens will not be used for voting. Also we (ICONOMI) want the same thing as our supporters. By building a strong and reliable platform we will have a higher AUM, this in turn will improve our book value, and that will lead to more ICN bought and burned. When building a platform that holds other peoples assets it’s important to move carefully, this is what we are doing.
Mini-updates would be short overviews of what went on over the past week. They'll have the same information as the Monthly Updates, but this way you won't have to wait for the Monthly Updates to stay up to date with what we're doing.
Augur’s development updates are definitely a good communications model, and we’ll be sure to communicate more about potential delays and the obstacles that cause them in future (when possible—for some things, especially those based on the regulatory framework, we’re not always able to disclose complete information, since we’re in constant communications with regulators and other relevant institutions and these activities can't be finished in short time-frames). Thanks again for your input.
Hi investmox, First, thank you for your ongoing support and engagement. We've definitely noticed your involvement in the community. Something we've been considering to keep investors informed is a weekly "mini-update," similar to the monthly updates but in a condensed form. Is this something that would help alleviate your concerns? Our upcoming January Monthly Update will be following a new, expanded format from past Monthly Updates, and this should also help provide a better "big-picture" overview of what we're doing and working on. Regarding Rocket.Chat, we had a handful of unexpected bugs and surprise absences last week that delayed release, but we will be publishing an official release date/deadline later this week.
Here's a discussion question for this week. We'd love to hear your thoughts. The blockchain world is changing rapidly. On February 6, the SEC and CFTC [sat down](https://www.c-span.org/video/?440770-1/jay-clayton-christopher-giancarlo-testify-hearing-virtual-currencies) to discuss the future of cryptocurrencies, bitcoin, and blockchain. How do you see government intervention and regulation changing over the next year, and which governements do you think will be first to truly embrace the technology?
Of course. It just won’t be listed among other DAAs that anyone can freely invest into.
I agree. This will be taken care of in the future on CC website - in some newer better form. As soon as it is ready we’ll also remove CCP from ICONOMI as it turned out to be quite confusing for our users who deposited around 20m USD to ICONOMI in January.
Please check: Voting rights and treasury https://www.reddit.com/r/ICONOMI/comments/7uss9u/voting_rights_and_treasury/
9 months ago by GregorKobal | Source
Please check reply: Voting rights and treasury https://www.reddit.com/r/ICONOMI/comments/7uss9u/voting_rights_and_treasury/
9 months ago by GregorKobal | Source
You pointed out some valid points. It will be taken into consideration and inspiration will come from the old world.
We used raised funds to seed CCP. Investors received ICN tokens. CCP is not managing investor’s money but ICONOMI’s assets.
10 months ago by jani8x | Source
Hi. Please write to Support - https://iconomi.zendesk.com/hc/en-us/requests/new and we will check.
Please read here regarding buy/sell limits (this is not the same as deposit /withdraw limits which are related to Tier verification ) : https://iconomi.zendesk.com/hc/en-us/articles/115005002085-How-do-I-buy-into-a-DAA-Digital-Asset-Array-
Tier 2 verification requests are under heavy load. We are working on implementing additional verification services. We can’t specify the exact dates at this time but it will be available soon. We appreciate your patience.
Incorporating in the EU will allow us to take advantage of passporting, allowing us to do business anywhere in the European Economic Area with a minimum of regulatory burden. We have incorporated in Malta, which has a blockchain-friendly regulatory environment, but we are also continuing to explore other options.
Right now, we have 17 DAAs available to the public. Currently, the process of adding new DAA managers is manual, and it is likely to remain this way during Q1. We have been adding new DAA managers since August, and every new onboarding helps us streamline the process and work toward a publicly accessible, automatic system. Anyone interested in becoming a DAA manager who meets [our criteria](https://medium.com/iconominet/become-one-of-the-first-iconomi-digital-asset-array-managers-1a4f1779a97e) can contact us at email@example.com.
We will be arranging a Big Four audit in the near future, which is a crucial aspect of attracting institutional investors. We are constantly updating our safety protocols and improving our cold storage methods. Because we believe legislators will move toward regulating crypto in 2018, we also intend to become a fully licensed and regulated business.
[Columbus Capital](https://www.columbuscapital.com) will primarily be responsible for whether or not BLX will be listed on exchanges. Five DAAs have reached an AUM of over $1M, making them eligible for tokenization. Once a DAA has been tokenized, it can be listed on exchanges. While it is up to the DAA managers to negotiate with exchanges to get their DAAs listed, we will be happy to leverage our partnerships with exchanges to help them achieve it.
We believe one of the best ways to address a possible bubble burst is to provide diversification. As we continue to add new DAA managers and move toward opening the platform, the diversification options on our platform will continue to improve and expand.
CCP will include all coins received via hard forks and airdrops. The holdings for CCP will be updated in the near future. We are considering [changing the way we report holdings](https://www.reddit.com/r/ICONOMI/comments/7kl4tr/iconomi_december_2017_reddit_ama/drix7au/?context=3) for CCP.
The ETF will be traded in the secondary market, so selling shares of the ETF on an exchange will not lower the number of issued tokens of the DAA. The underlying assets of the DAA will only be sold when tokens are sold on the ICONOMI platform.
Since the November AMA, we have: * opened new DAAs * added new features to the platform * added fifteen [new coins](https://medium.com/iconominet/new-digital-assets-on-the-block-ten-new-digital-assets-for-daa-managers-to-choose-from-6f9c89ac8a74) * registered in Malta Our road map will be released by the end of the year with more details about our plans for 2018, including the fiat ramp-up and third-party auditing. We are also happy to announce that we are on track to reaching the $200M AUM we predicted by the end of the year [in our May AMA](https://www.reddit.com/r/ICONOMI/comments/697cbr/iconomi_ama_may_2017/dh4arj4/).
We are currently in the process of integrating Jumio into our platform for Tier 1 verification, which will increase the number of supported countries to 189. More information will be available in the coming weeks.
We have noticed a lot of discussion in the community about ICN utility and value. The main value of ICN currently comes through our [repayment program](https://medium.com/iconominet/iconomi-introduces-repayment-programme-54bfa449d458), better known as buybacks. We are also considering options for providing additional utility, as outlined [in this comment](https://www.reddit.com/r/ICONOMI/comments/6zt5pg/iconomi_september_2017_reddit_ama/dn1mvrp/) from a past AMA: “As you mentioned, we foresee ICN being used to stake DAA creation, and any premium services we add to the platform will be payable exclusively in ICN (such as ICN holders being able to invest in ICOs from the platform, tokenizing DAAs, featuring your DAA on the platform and ICONOMI website, etc.).” We are also investigating other coins’ models for token utility, such as Binance Coin, and we stand behind [our answer to this related question](https://www.reddit.com/r/ICONOMI/comments/6zt5pg/iconomi_september_2017_reddit_ama/dn27c4w/) in the September AMA.
Thank you for pointing this out. We are currently revising our policy regarding DAA names and descriptions to address the concerns you mention. It is also important to recognize that the digital asset world, in which the top 20 coins change on almost a daily basis, is different from traditional markets with relative stability, and DAA classification should reflect that difference. In other words, because of the unique nature of digital assets, the concept of a digital asset index has yet to be defined in a widely accepted way. We plan to play an active role in creating that definition.
We already have private DAAs on the platform. If you [meet the criteria](https://medium.com/iconominet/become-one-of-the-first-iconomi-digital-asset-array-managers-1a4f1779a97e) and are interested in managing a private DAA, contact us at firstname.lastname@example.org.
We have begun exploring potential options for our affiliate program, but nothing has been finalized and the process is ongoing. We are considering a number of possibilities, from revenue sharing to direct support of DAA managers’ marketing activities. We like the Binance affiliate program, in which users and promoters earn rewards for referring new users.
The fiat gateway will be released in several phases: 1. Manual processing for onboarding DAA managers and for Tier 3 users who want to deposit large amounts (e.g. $50,000–$100,000). We plan for this phase to be ready in Q1. 2. Semi-automated processing for Tier 2 users who want to deposit large amounts (e.g. $20,000). More details about this phase will be available after Q1. 3. Automated processing for Tier 2 users with a lower deposit minimum. 4. Automated fiat deposits for all users. We are in contact with major banks and financial institutions, and the process is moving forward as planned.
Transfer costs when moving from cold to hot storage, exchange fees, and other fees associated with rebalancing are borne by the DAA. This is reflected in the DAA price.
Pinta is a special case on our platform because of the way it is managed. Because it involves investing in ICOs, it is not managed through our platform and involves manual work. Additionally, ICO investments are added to the dashboard for Pinta with a delay in order to avoid disclosing the investment before the ICO is finished. Due to ICO activity, some transactions were not correctly added to the dashboard data. The figures released in our Q3 financial report are correct. We are considering publishing regular reports on Pinta’s structure and investments rather than displaying the data on the dashboard, which may be misleading. At that time, we will also publish the updated numbers. Quarterly reports are a unique aspect of our transparency and communication procedures that many other companies don’t provide, and they are the best place to report information about Pinta.
Our medium-term goal is to disrupt the asset management industry as we know it today. In addition to expanding and improving the core management platform and the team behind it, which will be focused on backend fund administration, asset storage, execution, and the fiat ramp-up, we will need dedicated teams for our new 2018 initiatives: additional trading venues, smarter execution algorithms, sales and marketing, outreach and education, ongoing research, etc. A genuine disruption of the asset management industry will take time, effort, and major resources, and we are prepared to make the necessary investments to achieve our goals.
We are most excited for four releases in particular: 1. Fiat ramp-up: This feature is key to simplifying the user onboarding process and enabling those new to crypto to easily begin using the platform and buying into DAAs. 2. DAA manager interface: A custom user interface for DAA managers will simplify the DAA management process. 3. Platform: The variety of DAAs, diversification, and management experience will be virtually limitless. 4. New exchanges: Supporting new exchanges and coins will give our DAA managers greater flexibility for DAA structuring.
In general, we prefer to communicate once things are finished, since realization is what counts. We want to find the right balance and method of informing all target groups at the same time. We intend to provide more future-oriented information in our reporting beginning in 2018. As always, we appreciate any suggestions on this topic from the community.
Communication activities began the day we opened our ICO. Since then, ICONOMI has been covered in numerous media outlets and attended dozens of events to spread our vision of building a bridge between the old and the new economy via word of mouth. With every new DAA manager we’ve added to the platform it becomes clearer that going through the process of setting up a DAA and sharing this experience with others through word of mouth is the best possible advertising for ICONOMI, and this is our priority. In addition, we are focusing on below-the-line activities like events, media relations, and building our social media presence. Of course, we will continue to increase our activities in the future, namely below- and above-the-line activities that will be in line with appropriate content, target groups, and goals. In the coming months, we would like to focus on planned publicity in traditional media.
Awesome contribution! Nice job.
Hi Miguel, Not at all. We have already implemented several suggestions from the community, such as revealing dates before monthly reports, starting the Weekly Discussion thread, and committing to releasing a broad roadmap of our goals as a company. We will also be rolling out Rocket.Chat in early 2018. Don't forget we are also working behind the scenes developing the platform, investigating investments for Pinta, and moving forward with (and expanding) our selection of DAA managers. As always, no news does not mean we are not working hard.
Thank you for your question and suggestion. We are constantly adding new features to the ICONOMI platform. We plan to implement DAA price information for longer periods (for example 3M, 6M, 1Y, ALL) in the future.
You'll be able to sign up to the Rocket.chat without holding ICN, but there will be benefits to adding your KYC (or verifying holding ICN). We've seen [Aragon do this on Rocket.chat](https://blog.aragon.one/aragon-chat-is-now-open-d75558df1874) successfully. I'd imagine we could have tiers of ICN and it certainly won't be a crazy amount needed - thousands rather than tens of thousands, probably. The idea is to curate great discussion around ICONOMI.
Hello Skiiw, I've been talking with the team yesterday on how to move forward. I'll be posting something later on.
Thanks for all your comments. I'm logging off now, but I'll continue answering questions tomorrow.
Thanks for your honest answer and as I put in the original message: I know that the way we communicate can be improved and this is hopefully the start of that process.
Thank you for your suggestion. Community management is, of course, incredibly important. We have a dedicated team of moderators on our public Slack channel who have been doing a great job, but it may be time to give some of them a bigger role.
This is a great idea and would be a good basis for our weekly discussion threads.
Thanks for the suggestion. Webcasts may be difficult logistically, but I do like the idea of getting the whole team together for an AMA, and I’ve seen AMAs where multiple members of the team reply. This might be an option to give everyone a much broader overview of the company. It’s probably better to hear from /u/Egidijus about platform updates than from me, for example.
These are all great thoughts: steering the conversation and allowing us to focus the discussion. We do have the [Zendesk Help Center](https://iconomi.zendesk.com/hc/en-us) that should be able to answer some questions. Do you feel there is something missing from this page? Regarding locking the AMA thread, I like the suggestion that someone else made that we post the AMA highlights over to Medium and let the discussion continue there.
Thanks for this suggestion. Aragon is a really good example. We’re incredibly lucky to have 1,500,000 ANT in our Pinta fund, too. We’ve made some great changes to our platform, allowing you to compare any two DAAs with a really great interface—but perhaps there’s interest in knowing how these platform changes were implemented? We’ll definitely consider producing development logs in the future. In the meantime, our developers attend and speak at conferences around the world. We generally post upcoming conferences in our monthly updates, and you are more than welcome to attend one and meet some of our developers in person. &nbsp; Your idea of posting the monthly AMA as a separate Medium post is a great idea, thank you.
Thanks for this, and thanks for spreading the word. Of course growth is of key importance. We’ve got about 33,000 people using the platform now, which we are really excited about. In terms of growing the community, I think the first step is to identify a replacement for Slack, which we’ve had to shut down temporarily because of Slackbot phishing attempts. Having a place where the community can interact in real time—both among themselves and with the ICONOMI team—is essential. &nbsp; We also need to find a way to create mutual respect between us all. It seems that every community has trolling, and while it’s important to hear everyone’s opinion, it’s also important not to waste our time on someone who will never support ICONOMI no matter what we say.
Hello p4r4m0un7. I understand the importance of honesty and transparency, but it’s important to find a balance, because unfortunately, while we want to reveal all the exciting things we are working on, we sometimes have to wait until they are completely confirmed. This is the case for every company. I hope that opening direct lines of communication with the community—like we’re doing in this thread—will go a long way toward achieving the honesty and transparency we’re both looking for.
Thank you for the reply. (Support Ticket #6810 ) Solved - the transaction has been confirmed.
Thank you for the reply. (Support Ticket #6810 ) Solved - the transaction has been confirmed.
Yes it was resolved. Please check here: https://www.reddit.com/r/ICONOMI/comments/79vyea/problem_with_deposits/dp6y7h2/
The issue has been solved. Please check and contact email@example.com if needed.
We are aware of this issue and working hard to resolve it as soon as possible. Your deposit/withdraw is safe but it will take a while to be shown on your account. We regret any inconvenience this may have caused you. Your patience is greatly appreciated.
If you have the option to proceed to Tier 2 (please login to ICONOMI platform and go to Account tab) you will prove your citizenship during Tier 2 verification. We check citizenship, not residency. If this will not solve your problem please write to firstname.lastname@example.org and we will reset your Tier 1 and you will be able to select another country from the start.